Redpay Payments Private Limited (hereinafter referred to as "Redpay," "we," "us," or "our") operates the website Redpay.in (the "Website"). This Refund Policy governs the terms under which we offer refunds for any products or services purchased through the Website.

1. No Refund Policy

• Redpay does not provide refunds for any products or services purchased through the Website.
• All sales are final, and once a purchase transaction is completed, it cannot be refunded or reversed for any reason.

2. Exceptions

• In exceptional circumstances, such as technical errors resulting in duplicate transactions or unauthorized charges, Redpay may, at its sole discretion, issue refunds on a case-by-case basis.
• Requests for refunds must be made promptly by contacting our customer support team at help@redpay.in. Refund requests made after a reasonable period from the date of purchase may not be considered.

3. Chargebacks

• If you believe that you are entitled to a refund and have been unable to resolve the issue with Redpay directly, you may initiate a chargeback with your payment provider. However, initiating a chargeback without first contacting Redpay may result in your account being suspended or terminated.

4. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at help@redpay.in.

5. Changes to the Refund Policy

Redpay reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on the Website.

By making a purchase through the Website, you acknowledge that you have read, understood, and agreed to this Refund Policy.