Effective Date: 01-01-2024

Redpay Payments Private Limited ("Redpay," "we," "us," or "our") operates the website located at www.redpay.in (the "Website"). This Privacy Policy describes how Redpay collects, uses, and shares information about you when you use our Website or interact with us.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Website.

Information We Collect

1. Information You Provide: When you use our Website, you may provide us with certain personal information, such as your name, email address, phone number, and any other information you choose to provide.
2. Automatically Collected Information: We may also automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, referring URLs, and other usage information.

How We Use Your Information

We may use the information we collect for various purposes, including:

1. To provide, maintain, and improve our Website;
2. To respond to your inquiries, questions, and comments;
3. To send you updates, newsletters, and promotional materials;
4. To analyze how you interact with our Website and to personalize your experience; and
5. To comply with applicable laws, regulations, or legal processes.

Information Sharing

We may share your information with third parties in the following circumstances:

1. With service providers, contractors, or other third parties who need access to such information to perform services on our behalf;
2. In response to a subpoena, court order, or other legal process;
3. To protect our rights, property, or safety, or the rights, property, or safety of others;
4. In connection with a merger, acquisition, or sale of all or a portion of our assets; and
5. With your consent or at your direction.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal information, we will securely delete it or anonymize it.

Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

We are committed to protecting the privacy of children. Our Website is not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Redpay Payments Private Limited

T-30001, 3RD FLOOR, VASUNDHARA TOWER,

BEHIND S.P. OFFICE, CITY CENTRE,

GWALIOR, MADHYA PRADESH - 474011

Email: help@redpay.in

Helpline: 9713000054

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after any changes to this Privacy Policy will constitute your acceptance of such changes.